FAQ's
IS THERE AN AGE LIMIT?
ALL ages are welcomed. Kids under the age of 10 years must be accomplished with a responsible adult.
IS ALCOHOL PERMITTED?
Yes, BYOB. Alcohol can also be purchased at bar that is adjacent with Art Studio. (21years old or older to consume alcohol!! NO EXCEPTIONS!!!!!) UB Paintn & Sipn only provide cups and wine glasses.
HOW DO WE BOOK A PRIVATE PARTY?
Contact us by email or phone call for availability. Events are not scheduled unless All monies are paid in full
ARE DEPOSITS REQUIRED?
Deposits are required for all Outside Events.
WHAT IS YOUR CANCELATION / REFUND POLICY?
UB PAINTN & SIPN has a strict NO REFUND POLICY for both public and private sessions. Under no circumstances will a refund be issued for late cancellations or no-shows! All ticket sales are final. A store credit may be issued for a 60-day period, if a timely cancellation is made, but no refunds will be given. UB PAINTN & SIPN reserves the right to cancel any scheduled session. If UB PAINTN & SIPN is responsible for any cancellation(s), we will promptly notify registrants and either (a) offer a credit to reschedule or (b) issue full refunds immediately.
What if Guest are late to a Private Event?
If you are extremely late to your Event, your event will end at the normal time. (Please plan accordingly and allow yourself time to get to our Art Studio)
FLUID BEARS
Can I take my bear home the same day after its painted?
Not recommended!
ALL PAINTED BEARS will take typically 24-48 hours to completely dry.
We offer 2 options to get your bear safely home:
1. PICK-UP.....You can come by the studio within 7 days for pickup. After 2 weeks of calling trying to reach you to pick up your Bears, IT THEN BECOMES YOUR RESPONSIBILITY TO CONTACT US FOR YOURBEAR PICKUP!!!!!
2. SHIPPING is available at discounted rate of $15 thru UPS.
Can 2 people paint one Bear?
Yes, a couple can paint one Bear together
Can we exchange our Bear when we arrive?
Yes, upon arrival if you want to exchange of equal value item or upgrade your Bear you just have to pay the difference.